In class check out of computers
- When unplugging the laptop from the cart, make sure to tuck the cord back in the appropriate slot
- Power-up your computer
- Be patient! Sometimes it takes a few minutes to run scripts – especially if the person who used it before you didn’t shut it down properly.
- Never close the machine and put it back in the cart if it isn't working properly.
- Food and drinks should NOT be anywhere in the classroom when laptops are in use.
- Make sure the wifi light is on before you assume it doesn’t work.
- If the machine says “running low on resources”, do a normal RESTART and the computer should work fine after that.
- “Safe Mode” click enter and it should start fine.
- When in doubt always RESTART the computer before you assume it is not working.
- Please record any problems, damage, etc. on the log.
- Students should report problem to the teacher.
- At some point during the day, the teacher should report the problem to Tech Support (David & Ken) firstname.lastname@example.org or ext. 3344
Proper Shut down
- Do a complete shut-down (don’t just logoff or shut the computer)
- Wait for screen to go completely black before closing
- If it is taking too long or wants to run updates leave it open and give it to the teacher. The updates are important!
- Explain the consequences of not waiting
Returning laptops to the cart
- Make sure they are completely off. Otherwise, they don’t charge properly
- Make sure they go the in proper space
- Plug them in and tuck the cord into the side if it has fallen out
- Carts are on a rotational charging timer, so not all laptops charge at all times.
Ultimately, it is the teacher’s responsibility to make sure laptops are returned to the cart, plugged in and ready for the next user. Ideally, the teacher should stand at the cart and help with check-in. When this is not possible the teacher should pick a responsible student to assist with the task.